At BigImpex, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information when you use our website or place an order:
- Personal Information: Name, email address, phone number, shipping address, billing information, and any custom message or logo submitted for product personalization.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including product customization and delivery
- Communicate with you about your order status, delivery, and inquiries
- Improve our website, products, and services
- Send promotional offers or marketing communications, if you have opted in to receive them
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us with order processing, shipping, and marketing. These service providers are obligated to protect your information and use it only for the purpose of delivering our services.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, no method of electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. You can adjust your browser settings to block cookies, but doing so may affect your experience on our website.
6. Your Rights
You have the right to:
- Access and update your personal information
- Opt out of marketing communications at any time
- Request deletion of your personal data, where applicable (subject to legal and contractual restrictions)
To exercise your rights, please contact us at sales@bigimpex.com.
7. Third-Party Links
Our website may contain links to third-party websites for additional services or products. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of [13/16]. If we become aware of such data collection, we will take steps to delete it.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: sales@bigimpex.com
Phone: +91 86570 29709